Administration & Support. . . . . . .

Source: PDF pp. 524-526 ↗ · raw: 524 · 525 · 526

Breadcrumb: Service Area Summaries > City Operations > Office of City Operations > Administration & Support. . . . . . .

City of Portland Fiscal Year 2026-27 Proposed Budget City Operations > Office of City Operations > Administration & Support Administration & Support Budget Revenues by Fund 2023-24 Actuals 2024-25 Actuals 2025-26 Revised Budget 2026-27 Proposed Internal Revenues $0 $0 $8,843,588 $7,416,949 General Fund $0 $0 $8,843,588 $7,416,949 Grand Total $0 $0 $8,843,588 $7,416,949 Program Expenses by Major Object Program expenses only include personnel, internal materials and services, external materials and services, and capital. 2023-24 Actuals 2024-25 Actuals 2025-26 Revised Budget 2026-27 Proposed External Materials and $0 $19 $197,165 $54,261 Services Internal Materials and $0 $0 $1,330,338 $970,046 Services Personnel $0 $0 $7,263,870 $6,392,642 Grand Total $0 $19 $8,791,373 $7,416,949 Program Description and Goals Business Operations is the centralized provider of financial management, administrative, and business services providing lead service or all service provision to the following customer organizations: • Twelve-member Council and Council Operations • Mayor • City Administrator • Chief Financial Officer and finance organizations • City Operations Service Area Major functions include financial oversight of budget development, budget monitoring, and daily financial transactions and personnel related business services, including timekeeping, medical claims, and personnel actions. The Communications Team responds to public records requests and media inquiries and provides bureau-specific communications support services in Budget & Finance and City Operations. 524

City of Portland Fiscal Year 2026-27 Proposed Budget Business Operations offers dedicated subject matter experts that serve as strategic partners to customer bureaus. The Business Operations team provides assistance with identifying and implementing process improvements, building organizational capacity, delivering administrative and personnel support, forecasting and modeling financial impacts of business decisions, and providing communications support to bureau programs, policies, and initiatives. Business Operations workload performance measures include the percentage of accounts payable processed within 30 days, the number of employees served by the Business Services Team and the total budget served by financial management teams. Business Operations efficiency measures include the percentage of customer bureau staff served per FTE on the Business Services Team, and the percentage of Business Operations budget relative to budget served. Business Operations provides service to 10 bureaus, 17 Funds, $1.1 billion in total appropriations and just over 660 staff through three key centralized services functions: • Financial analysis, budget development, monitoring, and reporting. • Timekeeping, personnel actions, org maintenance, purchasing and invoice payment. • Accounts receivable, accounts payable, general ledger maintenance and systems accounting. Services Financial analysis; budget development; budget monitoring and reporting; accounting AR/AP/GL service; personnel action support; organizational maintenance support; timekeeping support; PCard and purchasing; Distributed Purchase Requisition; Contract requisitioning. Equity Impacts Business Operations strives to connect equity work with the broader vision of the city, incorporating principles and practices of racial equity into bureau services wherever possible. Business Operations is the managing partner for budget development, incorporating the budget Equity Assessment Tool into processes and budget submissions. As a service provider for personnel actions and onboarding for customer bureaus, Business Operations encourages racial equity goals in hiring practices, training and monitoring, and provision of onboarding resources and materials for resources such as racial equity committees. Changes to Program The establishment of new city organizations after Charter Transition significantly expanded service provision and efficiency given the economies of scale, adding Council Operations, the 12-member Council and the City Administrator consolidated bureaus and organizations. However, successive budget reductions have impacted the Division's capacity to deliver services at previous levels. Continued cuts have constrained the Division's ability to maintain robust budget monitoring, financial oversight, and ad hoc project support. In recent years, the Division has experienced notable reductions in staffing: • FY 2022-23: Elimination of 1.0 FTE Financial Analyst • FY 2023-24: Elimination of 1.0 FTE Financial Analyst • FY 2025-26: o ($330,000) 8% cuts, 2.0 FTE Financial Analysts and a downward reclass of Manager. o ($150,000) 8% cuts, BTS service reduction. o ($225,244) Enterprise efficiency cuts. • FY 2026-27: Realign Manager I to the Office of the Deputy City Administrator for City Operations 525

City of Portland Fiscal Year 2026-27 Proposed Budget These reductions challenge the Division's ability to sustain the depth of analysis and quality of financial service provision. At the same time, Business Operations Division continues to consolidate and centralize service provision within the Service Areas and organizations of the City Administrator. 526

Parent: Office of City Operations · PDF: pp. 524-526 ↗