Communications. . .

Source: PDF pp. 776-777 ↗ · raw: 776 · 777

Breadcrumb: Service Area Summaries > Public Works > Bureau of Environmental Services > Retired Program Offers. . . . . . . . . > Communications. . .

City of Portland Fiscal Year 2026-27 Proposed Budget Public Works > Bureau of Environmental Services > Communications Communications Budget Revenues by Fund 2023-24 Actuals 2024-25 Actuals 2025-26 Revised Budget 2026-27 Proposed Grand Total - Program Expenses by Major Object Program expenses only include personnel, internal materials and services, external materials and services, and capital. 2023-24 Actuals 2024-25 Actuals 2025-26 Revised Budget 2026-27 Proposed Internal Materials and $79 $98 $0 $0 Services Personnel $0 $4,076 $0 $0 Grand Total $79 $4,174 $0 $0 Program Description and Goals This program expired in FY 2020-21 due to the bureau's reorganization. This communications staff moved organizationally to the Directors Office in FY 2024 and remains in the Strategy program. This program offer no longer exists and has been sunset. It will continue to be displayed in the budget book until the budget data drops off. The Communications Program employs a variety of communication tools and methods to promote awareness of and involvement in the work of the bureau. The program encourages public interest and engagement with the bureau, to promote behaviors and activities that support stewardship of the public sewer and stormwater systems. The Communications Program is strongly aligned to the strategic goal area of Community Relationships, which aims to build strong community relationships and be a trusted service provider. Services 776

City of Portland Fiscal Year 2026-27 Proposed Budget Equity Impacts The Communications Program manages the bureau's internal and external communications, media relations, social media, graphic design, community outreach and science education programs. The team provides services directly to BES employees, assisting them in communicating with and engaging their target audiences to achieve bureau, City and community goals. Activities include developing and implementing strategic communications plans, messages and communications content, as well as advising on appropriate methods of distributing information to BES and City employees, City Council and community audiences. Frequent and open communication with the public has many benefits: • Increased transparency about how BES uses ratepayer funding to build and maintain sewer and stormwater infrastructure and protect public health and the environment • Increased public awareness of issues facing the bureau and the sewer and stormwater system • Better relationships and partnerships with the public • More awareness of how the public can work with BES to protect sewer infrastructure and the environment (such as not dumping grease down the drain, reducing pesticide use on lawns, and reporting illegal dumping, pollution and spills) • Increased support for bureau efforts • Provision of information about bureau projects and programs directly to the public, so that people do not have to rely solely on the media and social media to learn about bureau activities Changes to Program Changes in the media landscape, community expectations regarding access to information and potential changes in regulatory requirements necessitate ongoing review of communications strategies and tactics. In addition, supporting implementation of the Strategic Plan and the upcoming organizational transition requires a significant increase in the amount and importance of internal communications. Portland's demographics are changing, and consequently the bureau's engagement and outreach efforts need to be responsive to the needs of a wide range of communities. This has resulted in a significant increase in the need for enhanced cultural responsiveness, language resources and culturally specific outreach and engagement. The one significant proposed change to the Communications Program in FY 2020-2021 is addition of a full-time Coordinator III position to support strategic communications bureauwide. Anticipated areas for initial support would include organizational transition implementation, customer financial assistance and incentive programs, integrated planning efforts, and regulatory requirements. The position would also be responsible for management of the bureau's social media channels, development of quarterly bill inserts, and production of the annual RiverViews newsletter. 777

Parent: Retired Program Offers. . . . . . . . . · PDF: pp. 776-777 ↗