Portland Street Response

Source: PDF pp. 629-630 ↗ · raw: 629 · 630

Breadcrumb: Service Area Summaries > Public Safety > Office of the Public Safety DCA > Portland Street Response

City of Portland Fiscal Year 2026-27 Proposed Budget Public Safety > Office of the Public Safety DCA > Portland Street Response Portland Street Response Budget Revenues by Fund 2023-24 Actuals 2024-25 Actuals 2025-26 Revised Budget 2026-27 Proposed External Revenues $0 $1,395,571 $2,096,834 $1,509,360 General Fund $0 $383 $0 $0 Grants Fund $0 $1,395,188 $1,532,044 $0 Recreational Marijuana $0 $0 $564,790 $1,509,360 Tax Fund Internal Revenues $0 $3,291,561 $9,452,602 $9,459,978 General Fund $0 $3,291,561 $9,452,602 $9,459,978 Grand Total $0 $4,687,132 $11,549,436 $10,969,338 Program Expenses by Major Object Program expenses only include personnel, internal materials and services, external materials and services, and capital. 2023-24 Actuals 2024-25 Actuals 2025-26 Revised Budget 2026-27 Proposed External Materials and $0 $399,465 $2,363,355 $726,774 Services Internal Materials and $0 $366,623 $333,980 $454,743 Services Personnel $0 $5,437,452 $8,852,101 $9,787,821 Grand Total $0 $6,203,540 $11,549,436 $10,969,338 Program Description and Goals Portland Street Response (PSR) serves as a first responder for community members in crisis. The role of the Bureau of Emergency Communications (Emergency Communications) is to dispatch Police, Fire, or AMR if the call relates to saving a life, reporting a fire, a medical emergency, or reporting a crime. For other non-life-threatening scenarios previously responded to by Police or Fire (such as behavioral health issues and welfare checks), where a person is possibly experiencing a mental health crisis, intoxicated, and/or drug affected, PSR is dispatched as an unarmed, first responder team, trained in behavioral health and related on-scene medical assistance. 629

City of Portland Fiscal Year 2026-27 Proposed Budget PSR's mobile crisis teams enable greater capacity for the City's Police and Fire resources to attend to lifesaving and crime-related calls for help. PSR's service provides compassionate response by a diverse team of individuals trained in crisis management, behavioral health, substance use, and on-scene medical evaluations. PSR provides first response crisis intervention for non-criminal, non-life-threatening 9-1-1 calls that pertain to mental health, substance use/intoxication, and welfare check calls. Services 9-1-1 call response; crisis stabilization; de-escalation, welfare checks; resource referral and/or connection; case management. Equity Impacts PSR features a diverse team of highly trained individuals who specialize in trauma-informed mobile crisis response. PSR was expanded to citywide coverage in FY 2021-22 which allowed anyone experiencing a mental health or behavioral health crisis access to PSR services, regardless of their location within the city. PSR added a 10-digit phone number to address access concerns from the community regarding folks they observed who would benefit from PSR services but felt the situation didn't warrant an emergent 9-1-1 call. Changes to Program There have been several changes implemented: • Expanded Hours 0600-0000 • Response inside publicly accessible spaces • Client Shuttling • Added 10-digit phone number (also triaged by BOEC) to increase access • Improved Charting • Created 14 new positions and began hiring/training to fill to meet current operational needs. 630

Parent: Office of the Public Safety DCA · PDF: pp. 629-630 ↗