Development Services

Source: PDF pp. 371-372 ↗ · raw: 371 · 372

Breadcrumb: Service Area Summaries > Community & Economic Development > Portland Permitting & Development > Development Services

City of Portland Fiscal Year 2026-27 Proposed Budget Community & Economic Development > Portland Permitting & Development > Development Services Development Services Budget Revenues by Fund 2023-24 Actuals 2024-25 Actuals 2025-26 Revised Budget 2026-27 Proposed External Revenues $1,439,950 $1,579,812 $1,441,609 $992,717 Development Services $1,439,950 $1,579,380 $1,441,609 $992,717 Fund Grants Fund $0 $432 $0 $0 Internal Revenues $4,000 $4,000 $4,000 $0 Development Services $4,000 $4,000 $4,000 $0 Fund Grand Total $1,443,950 $1,583,812 $1,445,609 $992,717 Program Expenses by Major Object Program expenses only include personnel, internal materials and services, external materials and services, and capital. 2023-24 Actuals 2024-25 Actuals 2025-26 Revised Budget 2026-27 Proposed External Materials and $70,909 $42,005 $94,374 $103,117 Services Internal Materials and $1,334,454 $1,224,404 $1,283,847 $818,342 Services Personnel $6,797,086 $6,039,720 $5,010,846 $6,493,458 Grand Total $8,202,449 $7,306,129 $6,389,067 $7,414,917 Program Description and Goals The Development Services Program (referred to as “Permitting Services” on the PP&D organizational chart) manages the flow of the public permitting process, from PP&D's general phone line and front desk, to early assistance to permit issuance, to maintaining the records for completed projects. The Development Services Program is one of several PP&D programs that help fulfill the bureau's obligation to administer the Oregon State Building Code programs. The services provided under Development Services ensure compliance with the State's 371

City of Portland Fiscal Year 2026-27 Proposed Budget structural, mechanical, plumbing, and electrical codes, as well as various City codes. This program promotes community health and safety by helping to ensure that structures and other installations meet all applicable code standards. Services Building permit intake; Pre-Screen check; correction intake; pre-issuance; trade permit processing; sign permit review; addressing; Development Services Center management; Addressing; 15-minute Appointments; Historic Records Conversion; GovQA requests; Major Projects Group assistance; Early Assistance meeting attendance; Key Milestone meeting coordination; Small Business/PEMO/shelter single-point-of-contact. Equity Impacts Development Services is tasked with administering State building codes and City regulations related to development. In addition, Development Services staff manage the flow of projects through the system, from permit intake and set up, to addressing, to charging the appropriate fees for service and issuing permits after all reviews have been approved. These services are provided citywide as requested by customers. Through the bureau's equity focused initiatives including customer service training, Development Services staff are gaining increased awareness of the challenges faced by those in underserved communities. Additionally, Development Services contains the Empowered Communities Program, which focuses on reaching equitable outcomes. The Empowered Communities Program includes: • The Small Business Empowerment Program assists historically marginalized business owners who have experienced disproportionate barriers in the development review process. • The Empowering Neighborhoods Program supports clients of color and those with ADA disabilities. Applications can be submitted directly to the bureau, but most assistance is provided to customers who have received an enforcement letter from the City regarding work that needs to be completed on their residential or commercial property to bring it into compliance with building and zoning codes. • The Arts Empowerment Program helps artists and arts organizations access information they need to ensure all required permits related to development are obtained to construct a new building, open a new arts space, or hold temporary arts events in existing buildings. Changes to Program All PP&D programs have been impacted by the effects of high interest rates, falling market values for buildings in the downtown core, and perception of Portland as a place to invest and build. Bureau revenues and demand for services have declined considerably from their peak levels and the bureau is expecting low project activity to continue in FY 2026-27. PP&D continues utilizing reserves to fund ongoing operations during this downturn. The program has increased its assistance to City stakeholders, including the Public Environment Management Office (PEMO), Prosper Portland, and shelter assistance. Additionally, the program has created more single-point-of-contact availability to assist customers with many project types, including solar, wireless facilities, and single-family development. Process Management is now assisting customers with politically sensitive/complex residential “batch” permitting. Development Services continues to lead the transition to full ProjectDox implementation. In the last year, most new single-family permits are reviewed via ProjectDox, as are all commercial new construction permits, and most commercial alteration/addition permits. 372

Parent: Portland Permitting & Development · PDF: pp. 371-372 ↗